Use cases

This page is a draft summary of use cases for a tool to create and maintain operations manuals or process support applications from a formal process model. For a detailed discussion on process models, go here.

Manage process model

The use cases listed below describe some general operations that we need to perform on process models.

Create process model
Use a process model editor to create one or several interconnected or separate process models.
Update process model
Make modifications to a process model. Manage distributed updates of the process model.
Generate process support application
Generate the operations manual or process support application automatically from the process model.

Execute process

Tailor process model to project, organizational unit or similar
The process model in the OM is not always exactly applicable to the project or the organizational unit. In the same manner that applications such as Outlook allow users to configure their own preferences, an OM shall allow its users to tailor the process model for their particular context.
Obtain work instructions
Obtain instructions for performing the task at hand. Instructions should be available suiting different learning styles and experience level. The instructions shall ensure, when applicable, that standards and regulations are complied with. They shall represent the organization’s best practice for performing that particular task.
Access instance data
An actual occurrence of a process is here called a process instance. During the life-time of a process instance, managers and others typically want to know about the state of the process instance. An example of such a state is the earned value of a project, a parameter of interest for project managers. The OM shall support access and analysis of such instance data.

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